Privacy Policy

Information We Collect

We collect information to provide and improve our services. Types of information we collect include:

• Account and Transaction Information: name, email address, billing and shipping address, payment details when you place an order.
• Device and Usage Data: automatically collected data such as IP address, browser type, operating system, pages visited, and interaction metrics.
• Communications: messages you send to us (for example, inquiries, support requests) and our replies.
• Cookies and Similar Technologies: identifiers stored on your device to support site functionality and analytics.

How We Use Information

We use the information we collect for purposes including:

• To operate, maintain, and improve our online platform and services.
• To process orders, payments, and deliveries.
• To communicate about orders, promotions, updates, and customer service.
• To detect, prevent, and address technical issues and security threats.
• To comply with legal obligations and enforce our policies.

Legal Bases for Processing (EEA/GDPR)

If you are located in the European Economic Area, we process personal data on one or more of the following legal bases:

• Performance of a contract when we provide goods or services you requested.
• Compliance with legal obligations.
• Legitimate interests, such as improving our services and preventing fraud, balanced against your rights and interests.
• Consent, where we have requested and obtained your explicit consent (for example, for marketing communications).

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to operate the service, remember your preferences, and analyze usage. You can manage cookie settings in your browser; disabling cookies may affect site functionality. We also use third-party analytics and advertising partners who may set cookies when you visit this service.

Sharing and Disclosure

We may share information with third parties in limited circumstances, including:

• Service providers who perform services on our behalf (payment processors, delivery partners, hosting providers).
• When required by law or to respond to lawful requests by public authorities.
• To protect rights, property, or safety of Baked Mood Pâtisserie, our users, or others.
• In connection with a merger, acquisition, or sale of assets, with notice to affected users where required by applicable law.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure. If a security incident affects your personal data, we will follow applicable notification requirements.

Data Retention

We retain personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by the type of data and the purpose for which it was collected.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict processing. To exercise these rights or to object to processing, contact us at info@bakedmood.icu. We will respond in accordance with applicable law.

International Transfers

We may transfer personal information to locations outside your jurisdiction, including to countries with different data protection laws. When we do so, we take appropriate measures to protect your data in accordance with this policy and applicable law.

Children

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, contact us and we will take steps to delete it.

Updates to This Policy

We may update this privacy policy from time to time. We will post revised versions on this service. Significant changes will be communicated by email or prominent notice where required by law.

Contact Information

For questions or to exercise your privacy rights, contact: